Choose help that fits the visible problem.
Start with the fixture or symptom you can see. Each page explains the details that are useful to include when you get in touch.
Start with the closest match.
Choose the service, problem or guide that best matches what you can see, then share the useful details.
Safety guidance for active water problems and urgent plumbing situations.
View serviceGas engineerFor gas appliance, pipework and gas-related fault information.
View serviceLeak repairFor visible water, dampness or a leak that may be showing away from its source.
View serviceBlocked toiletFor a pan that drains slowly, rises after flushing or shows blockage symptoms.
View serviceToilet repairFor flush controls, cistern refilling, running water and toilet-repair mechanics.
View serviceTap repairFor a dripping, stiff, loose or faulty kitchen, basin or bath tap.
View serviceBathroom plumbingFor bathroom fixtures and visible pipework beyond one specific shower fault.
View serviceShower repairFor shower controls, flow, dripping and temperature symptoms at the shower.
View serviceRadiator repairFor radiator leaks, valves, uneven warmth and visible water-side connections.
View serviceChoose the fixture before guessing the cause.
Describe the affected room, fixture and visible change. For radiator issues, focus on the radiator, valve and visible water-side connections.
Not sure which service fits?
Describe the symptom instead. You do not need a technical diagnosis before getting in touch.
A clear message helps a plumbing professional understand the next step.