Give the Finchley location
Include the postcode where known and the room or area involved.
Need help with a gas appliance, gas pipework or a suspected gas-related fault? Tell us what you have noticed and where the appliance is located. Gas work is carried out by a suitably qualified Gas Safe registered engineer.
Include the location, equipment type and any visible changes or error information.
Include the postcode where known and the room or area involved.
Describe the gas appliance or pipework and any visible message or error information.
Say whether you can smell gas and add a photo only when it is safe to take one.
Before work begins, check the attending engineer's Gas Safe ID card and the work categories relevant to the appliance or pipework.
Read HSE gas-safety guidance or Gas Safe Register safety guidance.
Include the location, appliance or pipework type, visible issue and any error information. Add photos only when they are safe to take.
A clear message helps a plumbing professional understand the next step.